Job Summary of Backroom Loader:
Responsible for ensuring customer satisfaction through active customer engagement, embodying customer experience principles, and maintaining a clean and organized store layout. Adhering to operational, inventory, and security standards and potentially undergoing cross-training in various store departments.
Responsibilities of Backroom Loader:
- Trusted leaders establish benchmark customer service practices for interactions with various customer segments
- Demonstrates a commitment to fostering a positive store culture by prioritizing honesty, integrity, and respectful interactions
- Rings up customer purchases and conducts return transactions according to standard operating procedures accurately
- Acts as a proponent for credit and loyalty programs in customer interactions, adhering to the merchandising philosophy and established protocols
- Skillfully processes and readies items for sale on the shop floor, adhering to established company practices and standards
- Partakes in store recovery tasks throughout the day to uphold the standards of organization, cleanliness, and recovery on the sales floor
- Shares responsibility for the cleanliness and upkeep of the entire store
- Offers and accepts regular recognition and constructive criticism
- Conforms to labor requirements, internal policies, and operational protocols
- Engages in safety awareness programs and maintenance of a secure environment Carries out additional duties as specified
Requirements of Backroom Loader:
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong organizational skills with attention to detail
- Capable of handling multiple tasks at one time
- Able to respond appropriately to changes in direction or unexpected situations Possesses strong communication skills
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors to accomplish tasks
- Retail customer experience preferred .
- Nearest Major Market:Palm BeacNearest
- Secondary Market:MiamiJob Segment
- Merchandising, Retail Sales, Loss Prevention, Retail, Security